Information obtained from customers

We obtain the following information from our customers:

Purpose of using customer information

Our company uses the information obtained from customers for the following purposes.

• To receive registrations related to our services, confirm customer identity, and authenticate customers.
• To manage your usage history of our services
• For payment of usage fees
• To analyze customer behavior history in our services and use them to maintain and improve our services.
• To provide information regarding our services
• To respond to customer inquiries
• To respond to acts that violate our company's terms and laws.
• To notify you of changes, discontinuation, termination, and contract cancellation of our services.
• To notify you of changes to our company terms, etc.
• In addition to the above, to provide, maintain, protect and improve our services.
• To distribute, display and measure the effectiveness of advertisements
• To send information about affiliated businesses and services

Measures taken for safety management

If you contact us using the contact information listed at the end of this page regarding the measures we have taken to safely manage the information we have obtained from our customers, we will respond to you individually in accordance with laws and regulations.

Provided by a third party

Among the information we obtain from our customers, we do not collect any information that falls under personal data (Article 16, Paragraph 3 of the Personal Information Protection Act) from a third party (a person located outside Japan) without obtaining the customer's prior consent. (including). However, the following cases are excluded.

• When outsourcing the handling of personal data to an external party
• If our company or our services are acquired
• In the case of joint use with business partners (If there is any specific joint use, the details will be announced separately.)
• In other cases where provision to a third party is legally permitted by law.

Access analysis tool

uses "Google Analytics" to analyze customer access . Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not personally identify you. You can refuse the collection of this information by disabling cookies. Please check your browser settings for details. For more information about Google Analytics, please see below. https://marketingplatform.google.com/about/analytics/terms/jp/

Changes to privacy policy

We will change the contents of this privacy policy as necessary. In this case, we will notify you of the implementation date and content of the revised privacy policy in an appropriate manner.

inquiry

If you wish to disclose, correct, suspend use of, or delete your information, please contact us at the email address below.

e-mail

hello @ kurasu.kyoto

In this case, we will confirm that the request is made by the person in question by presenting a driver's license or other method specified by our company. Regarding requests for disclosure of information, an administrative fee of 1,000 yen per request will be charged at the time of application, regardless of whether disclosure is required.

Business name

Kurasu LLC

Representative name

Yozo Otsuki

Business address

745 Hashinocho, Kamaza-dori Oike, Nakagyo-ku, Kyoto-shi, Kyoto Prefecture

Established October 31, 2023

Privacy Policy (for European residents)

Customers to whom this privacy policy applies

This privacy policy applies to the personal data (Article 4, Item 1 of GDPR) of customers who use our various services from the European Union, Iceland, Liechtenstein, and Norway (hereinafter collectively referred to as "EU"). Applies to handling.

Personal data obtained from customers

We obtain the following personal data from our customers:

• Full name (including nickname and pen name)
• Age or date of birth
• sex
• email address
• telephone number
• address
• Information regarding customer payment methods such as credit cards, bank accounts, electronic money, etc.
• IDs used by customers in external services, and other information that the customer has authorized to be disclosed to partner companies based on the privacy settings of external services.
• Identification information generated using cookies
  
• Information regarding the OS and device used by the customer, such as ID generated by the OS, device type, and device identifier.
• Customer behavior history on our website, such as time spent on our website, input history, purchase history, etc.

Purpose of using your personal data

Our company uses personal data acquired from customers for legitimate interests (Article 6, Paragraph 1 (d) of GDPR), performance of a contract (Article 6, Paragraph 1 (b) of GDPR), and customer consent (Article 6, Paragraph 1 (b) of GDPR). 1(a)) or compliance with the legal obligations of the EU and its Member States (Article 6(1)(c) of the GDPR) for the following purposes:
If the processing of your information is necessary for the pursuit of legitimate interests (Article 6, Paragraph 1 (d) of the GDPR)

• To receive registrations related to our services, confirm customer identity, and authenticate customers.
• To manage your usage history of our services
• To analyze customer behavior history in our services and use them to maintain and improve our services.
• For market analysis and marketing
• To provide information regarding our services
• To respond to acts that violate our company's terms and laws.
• To notify you of changes to our company terms, etc.
• In addition to the above, to provide, maintain, protect and improve our services.
• To distribute, display and measure the effectiveness of advertisements
• To send information about affiliated businesses and services

If the processing of your information is necessary for the performance of a contract (Article 6, Paragraph 1 (b) of the GDPR)

• For payment of usage fees
• To notify you of changes, discontinuation, termination, and contract cancellation of our services.
• To respond to customer inquiries

When prior consent is obtained from the customer (GDPR Article 6, Paragraph 1 (a)) To respond to acts that violate the laws of the EU or its member states to which we are subject (GDPR Article 6, Paragraph 1 (c))

• To respond to acts that violate the laws of the EU or its member states.

Transfer of personal data to Japan

Our company transfers personal data to Japan in order to fulfill a contract with a customer or to carry out procedures requested by a customer before entering into a contract. Japan has been certified by the European Commission as adequate with respect to the protection of personal data.

Storage period

We will store your personal data only for the period necessary to achieve the purposes of acquisition and processing listed in this privacy policy. The specific retention period will be determined by taking into account the purpose of acquisition and processing of your personal data, the nature of your personal data, and legal or business necessity.

Customer rights

Under the GDPR, you have the right to obtain information about the processing of your personal data, the right to access your personal data, the right to request rectification or deletion of your personal data, the right to have the processing of your personal data restricted, the right to data portability, and the right to automation. You have the right not to be subject to decisions made (including profiling) and to object to the processing of your personal data. Additionally, if you are dissatisfied with the processing of your personal data, you may lodge a complaint with the data protection supervisory authority in the Member State of your residence, workplace or where the GDPR violation occurred.

Withdrawal of consent

You can withdraw your consent regarding the use of your personal data at any time by the method separately specified by our company at the time of obtaining consent. However, the lawfulness of processing based on consent before its withdrawal will not be affected by your withdrawal of consent.

Automated decision making

We do not make decisions based solely on automated data processing that have legal or similarly significant consequences for you.

Changes to privacy policy

We will change the contents of this privacy policy as necessary. In this case, we will notify you of the implementation date and content of the revised privacy policy in an appropriate manner.

Inquiry

For inquiries regarding this privacy policy, please contact the data controller below.
Kurasu LLC
745 Hashinocho, Kamaza-dori Oike, Nakagyo-ku, Kyoto-shi, Kyoto Prefecture
hello@kurasu.kyoto

Established on November 1, 2023